Senior Technician- Telecommunication TOC

Requirements

  • A relevant National Diploma or higher or N6 plus additional two (2)
    years’ post-qualification experience or a three-year
    Telecommunication Electrician type (example – P&T Trade test)
    qualification plus additional two (2) years’ post-qualification
    experience
  • A minimum of three (3) years’ relevant industry experience in a
    Telecommunications Operations Centre (TOC) functional area
  • Knowledge of Telecommunication Network and Infrastructure
    (Fibre, BMS, Radio, etc.) monitoring systems would be an advantage
  • Must be willing to work shifts.
    Key Performance Areas
  • Provide technical leadership within the Telecoms Operations Centre
    (TOC) functional area
  • Lead incident management and coordination to ensure effective
    resolution of faults
  • Liaise with relevant stakeholders to confirm updates
  • Manage the process of monitoring the Telecoms broadband
    Infrastructure network (Fibre, BMS, Radio, Network, etc.); respond to
    alarms received on fault monitoring system; perform first line checks;
    liaise with relevant stakeholders if required
  • Supervise and coordinate team activities to ensure objectives are
    achieved
  • Lead small project teams within the TOC desk environment to
    submit required information in the prescribed format to the bigger
    project team involved on a project
  • Supervise and coordinate team activities to ensure objectives are
    achieved.
    How to Apply
    By submitting your application for a position at the City of Cape Town, you
    are consenting that the personal information submitted as part of your
    application may be used for the purposes of the Recruitment and Selection
    and related process.
    External candidates: APPLY ON LINE VIA
    www.capetown.gov.za/careers
    Internal staff: APPLY ON LINE VIA SAP PORTAL
    Certified copies of qualifications must be available on request.
    Applicants are respectfully informed that, if no notification of
    appointment is received within three months of the closing date,
    they must accept that their applications were unsuccessful.

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