ICT INTERNSHIP
Stipend: R5391.00 per month
Requirements:
The successful candidate must hold a National Diploma or Degree in Information Technology,
Informatics/Information Systems or ICT related qualification.
Applicants must not have worked or participated in an internship before.
No experience required.
Following certificates, A+, N+, MCSE/MCSA and ITIL Foundation would be an added advantage.
Duties:
Software and hardware installation and troubleshooting
Debugging on all equipment and ensure accurate functionality
Application installation
Provide support to end-users
Assist with desktop support and maintenance
Liaise with contracted service providers for 3rd tier support
LAN, WAN, and user Administration
Administer backup and security
Manage and monitor network connectivity and servers
Provide support on Windows Operating Systems and servers
Provide general end-user support
Log calls on the call logging system (Helpdesk) and maintain full documentation
Prepare technical report on the operation of systems
Keep inventory of hardware
Desktop updates and installations
Skills:
Communication (Written and verbal) skills
Computer literacy (Ms Word, PowerPoint, Outlook and Internet, etc.)
Must have the ability to work under pressure.
Problem solving and Analysis.
Planning and organizing
Interpersonal relations
Customer service orientation
Analytical and problem-solving skills
Deadline-driven
Innovative thinking
Accuracy and due diligence
Decision-making skills
Closing Date: 03 November 2022
Suitable persons should send a detailed CV quoting the relevant reference number to: IF-Recruitment@ncr.org.za