Dis-Chem Pharmacies Limited
Umhlanga, KwaZulu-Natal
Permanent
Posted 21 September 2022
Closing Date 28 September 2022
Job Details
Minimum experience : Entry Level
Company primary industry : FMCG
Job functional area : Other
Job Description
Dis-Chem Pharmacies require a casual Online Picker for their La Lucia Store, to assist in maintaining the effective in store operation of the Dis-Chem Online Store Click and Collect System by ensuring the efficient and accurate picking and packing of stock in line with Dis-Chem standard operational procedures, requirements and customer needs.
Essential:
Grade 12 – Matric or a Senior Certificate1 – 2 years’ work related experience
Job Description:
Assist Online Administrator in keeping accurate records of all Click and Collect orders received, picked, packed and released to customerReport any system issues as per Dis-Chem standard operating procedures
Report ‘out of stock’ lines to the Online AdministratorEnsure all orders are correctly picked and packed as per picking slip to avoid any customer discrepanciesEnsure customer orders are ready for collection before the customer visits the store to collect their goods purchasedExecute all purchases based on standard and consistent Dis-Chem operating proceduresMaintain operational standards throughout the picking & packing processAssist with weighing and shipping of ordersTransfer shipped parcels into storage area and assist loading boxes into Courier vehicles upon requestResolve any customer queries in the fastest most appropriate way possibleInform management of any customer discrepancies as soon as possible to enhance customer satisfactionConstantly and actively strive to improve productivity of the department within the store including engagement and retention of customers regarding Click and CollectGive Online Administrator & Online Supervisor regular and up to date feedback regarding Click and Collect operations
Competencies:
Essential:
Addresses customer questions in a timely mannerEnsures products and services comply with customer requirementsStreamlines procedures based on customer feedbackInteracts with people effectivelyAble and willing to share and receive information
Advantageous:
2nd Additional language
Special conditions of employment:
Willing and able to work retail hoursReliable transport and/or reside in close proximity to the storeSouth African citizenClear credit and criminal records
Remuneration and benefits:
Market-related salary
ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.